Insights on agency growth, M&A strategy, and preparing for exit
Drawn from 25 years of building, scaling, and selling agencies as a founder, CEO, chair and consultant
The white-label extinction
Most American SEO agencies resell the same white-labelled platforms. AI has called that bluff, and buyers see thirty thousand agencies with no reason to exist.
Buyers look under the hood now
Serious buyers no longer settle for the polished management meeting. Strategy days, secret-shopper enquiries and candid client calls inspect the team beneath.
Pre-build the agency
Told his window had closed because valuations average three years, a founder started anyway. Most discount factors never reach the accounts. Offers followed.
The client concentration sum
A $3m agency with a $1m client expects $2.4m at four times profit. The buyer prices it as the $2m agency it would be without that client, at two times: $800k.
You didn't invent the multiple
The going-rate multiple is the buyer's opening anchor and everything after it moves down. In the US, with more sellers than buyers, be clean or stay unsold.
A multiple is a measure of confidence
Your multiple is not a grade for twenty years of work. It measures a buyer's confidence in cash flow after you have gone, and every visible risk lowers it.
The seven-week exit
The best deal I ever did, I left seven weeks after completion, because the agency already ran without me. The alternative is three years working for a boss.
The earnout statistic
Six out of ten agency founders do not finish their own earnout, and buyers price that in. You become most valuable at the point you become unnecessary.
The Earnout Trap
A founder celebrated his sale, then reread the earnout: three years of targets under someone else's strategy. Build the agency so the buyer does not need you.
The Succession Problem
A founder admitted most clients would leave if he did. Two years building a layer of people with real authority between him and them got a far better deal.
Client Concentration
Founders guess their biggest client is 20 per cent of revenue. It is often 55. Above 30, buyers price the risk aggressively. Know the real number first.
Let’s talk
If you’re serious about building significant value, preparing for an exit, or executing a roll-up strategy, get in touch below. I’ll respond personally.